The European Hematology Association (EHA)

About us

Student Intern — Membership Assistant

Hematologic diseases afflict millions of Europeans each year. The European Hematology Association (EHA), located in the heart of The Hague (Netherlands), is a non-profit professional association serving clinicians and researchers with an active interest in hematology in Europe and beyond. Our mission is to promote excellence in patient care through education, research, and advocacy.

Hematology is a constantly evolving field. EHA helps its members stay at the forefront of developments by offering a structured educational program created by hematologists for hematologists. We also provide career development opportunities to help clinicians and researchers grow professionally and personally. Furthermore, EHA advocates for hematology and hematologists at local, European, and international levels.

EHA’s dedication to inclusivity and knowledge-sharing has fostered a dynamic network of professionals. We are more than just an association; we are a thriving community that promotes growth, mentorship, and innovation, transcending geographical and intellectual borders. We seek team members who are inspired by our mission, driven to achieve excellence, and possess the creativity needed to explore diverse income streams for sustainable, long-term growth.

About the role

The Engagement team is at the heart of EHA’s membership of over 8,000 hematology professionals from Europe and all over the world. The team is responsible for maintaining stakeholder relationships, building on our strength as a membership-centric organization, and fostering a vibrant hematology community.

As an Intern Membership Assistant within the Engagement team, you will support the team with the various activities that help drive our membership goals forward. This includes an exciting project of the implementation of a world-class CRM system, supporting membership care, and coordinating activities with key stakeholders.

This internship will provide you with valuable exposure to the membership and engagement. You will have the opportunity to collaborate closely with EHA's Engagement team and report directly to our Head of Engagement.

Important information about this opportunity

  • The desired start date is as soon as possible.
  • Only candidates currently studying (registered students) will be accepted.
  • As there is an immediate need for an Intern Membership Assistant, only candidates residing in the Netherlands will be considered.
  • Non-EU/EEA nationals must possess a valid work permit for the Netherlands.

Ideal candidate

This is an ideal starting position for someone who wants to:

  • Build a career in membership associations
  • Learn about the intricacies of relationship management and engagement of professional volunteers for the benefit of the community

As an intern, you'll learn about the workings of a membership-centric organization and support the implementation of a world-class CRM system that streamlines recruitment and engagement activities.

Your core responsibilities

  • Support the Membership team in coordinating CRM implementation activities, and membership support, engagement and care initiatives.
  • Assist in monitoring and responding to member inquiries. Support community-driven initiatives such as online forums and stakeholders including Specialized Working Groups (SWGs) and national societies.
  • Help with logistical support, event participation, and coordinating with internal teams for the organization of specific activities.
  • Monitor and support reporting on data and analytics tools.
  • Support other administrative tasks such as scheduling meetings and coordinating Engagement team deliverables for SWGs, stakeholders, and the annual EHA Congress.

Your profile

  • Education: MBO /HBO Management, Public or Business Administration, Marketing, Communications, Social Sciences, Information Management or a similar type of study.
  • Experience: Final year of studies preferred.
  • Basic understanding of membership management, customer care principles, data analysis, and customer relationship management tools preferred.
  • Strong written and verbal communication skills.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint). Knowledge of CRM (Salesforce/Emma Membership), Monday (online project management), data analysis (Excel, PowerBI), and other membership management tools is a plus.
  • Familiarity with online platforms and services.
  • Analytical mindset with attention to detail.
  • Ability to multitask and work collaboratively in a team.
  • Enthusiasm for learning and a proactive attitude.

What we offer

  • An internship of three to six months, subject to the availability of the intern.
  • A working week of 32 to 40 hours. Availability during office hours is a must.
  • The opportunity to represent the largest hematological association in Europe.
  • An international and dynamic environment with over 15 nationalities.
  • Flexibility and well-being in a collaborative work culture.
  • A hybrid-working model. Once you've been fully onboarded, you can work a maximum of two days per week from home and other days in our office in The Hague.
  • An internship allowance of €775 gross per month (based on a full-time, 40 hours-per-week pattern).
  • A stepping stone to roles in membership management, CRM/data analysis, community engagement, customer relations, or non-profit management. 
  • Guidance from experienced professionals in membership engagement, stakeholder relations, and digital strategy.
  • Opportunities to work closely with international stakeholders and gain insight into how professional associations operate at a global level.

How to apply

If you're interested in this role, please send your motivation letter and resume to recruitment@ehaweb.org by April 17, 2025.

For further information: